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Privacy Policy for
Perth Motocross Academy

​Effective Date: October 22, 2025

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Perth Motocross Academy Pty Ltd (ABN 23 274 018 306), referred to as "we", "us", "our", or the "Academy") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with us, including through our website (www.perthmotocross.com.au), bookings, or participation in our services such as motocross lessons, bike rentals, and tours in the Pinjar Motorcycle Area and Gnangara Motorcycle Area.

By providing your personal information to us, you consent to the practices described in this policy. If you do not agree, please do not provide your information or use our services.

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1. Types of Personal Information We Collect

We collect personal information that is reasonably necessary for our business functions and activities. This may include:

  • Identification and Contact Details: Name, date of birth, address, email address, phone number, emergency contact details, and identification documents (e.g., driver's license or ID pictures for verification and safety purposes).

  • Facial Images: A facial photo captured via iPad upon arrival for security, identification, and waiver association.

  • Health and Medical Information: Any disclosed medical conditions, disabilities, or fitness declarations relevant to safe participation (e.g., heart issues, epilepsy, pregnancy).

  • Payment Information: Credit card details, bank account information, or other payment data processed securely via third-party providers (e.g., Stripe).

  • Booking and Participation Details: Skill level, session preferences, group details, and records of bike allocation (e.g., client name against bike number).

  • Multimedia: Photos or videos taken during sessions for promotional, training, or evidentiary purposes (e.g., incident documentation).

  • Other Information: IP addresses, browser types, and usage data from website interactions; feedback or survey responses.

We do not collect sensitive information (e.g., racial or ethnic origin, political opinions) unless it is volunteered and relevant (e.g., for accessibility accommodations).

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2. How We Collect Personal Information

  • Directly from You: When you make a booking online, complete a liability waiver, provide emergency contacts, or participate in sessions (e.g., via iPad for waivers, photos, and bonds).

  • During Operations: Through safety briefings, skills checks, or end-of-session debriefs.

  • Automatically: Via our website (e.g., cookies for analytics) or third-party tools for payment processing.

  • From Third Parties: Rarely, from emergency services (e.g., in incidents) or payment gateways.

We only collect information with your consent, except where required by law (e.g., incident reporting to DBCA).

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3. Purposes for Collecting, Using, and Disclosing Personal Information

We collect and use your personal information primarily for:

  • Processing bookings, payments, and bond collections/refunds.

  • Ensuring safety and compliance (e.g., verifying age, fitness, and identity; associating waivers and emergency contacts).

  • Providing services (e.g., tailoring sessions to skill levels, allocating equipment).

  • Communicating with you (e.g., confirmations, reminders, safety notifications like weather or evacuation alerts).

  • Marketing and promotions (e.g., using photos/videos with consent; sending newsletters if opted in).

  • Legal and operational requirements (e.g., incident reporting to authorities like DBCA or DFES; insurance claims).

  • Improving our services (e.g., analyzing feedback or usage data).

We may disclose your information to:

  • Service providers (e.g., payment processors like Stripe, IT support for iPad systems).

  • Authorities (e.g., emergency services in case of accidents, fires, or legal obligations).

  • Insurers or legal advisors for claims or disputes.

  • With your consent (e.g., sharing emergency contacts in crises).

We do not sell your personal information or disclose it overseas unless necessary (e.g., for cloud storage with compliant providers) and with appropriate safeguards.

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4. Storage and Security

Your personal information is stored securely in Australia, using electronic systems (e.g., databases, cloud services with encryption) and physical measures (e.g., locked files for waivers). We take reasonable steps to protect against unauthorized access, loss, misuse, or alteration, including firewalls, access controls, and regular audits.

Retention: We keep information only as long as needed for the purposes above or as required by law (e.g., 7 years for financial records). After that, it is securely deleted or anonymized.

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5. Access, Correction, and Deletion

You have the right to request access to, correction of, or deletion of your personal information. Contact us at info@perthmotocross.com.au with your request. We will respond within a reasonable time (usually 30 days) and may charge a fee for complex requests. If we refuse, we will explain why.

For photos/videos used promotionally, you can object at any time, and we will remove them where possible.

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6. Cookies and Website Analytics

Our website uses cookies to enhance user experience (e.g., remembering preferences) and for analytics (e.g., Google Analytics to track visits). You can manage cookies via your browser settings. By using our site, you consent to this unless you opt out.

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7. Complaints

If you believe we have breached your privacy rights, please contact us at info@perthmotocross.com.au. We will investigate and respond within 30 days. If unsatisfied, you can complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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8. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our services after changes constitutes acceptance.

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9. Contact Us

For questions about this policy or your personal information:

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